Igor J.
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Cannot add a card for payment. After adding a card there's a screen saying it was successful, but then it doesn't redirect back to the app, instead there's broken page and it doesn't go any further. I tried 4-5 times. For each try I was charged 0.01 EUR. And this will only be returned after a first charging session. So basically, never. Happy to update my review if this gets resolved... EDIT: I did "solve it" by using my wife's iphone. Installed the app just to add my card. Not a fix!
3 people found this review helpful
Be Charge Srl
March 29, 2023
Ciao Igor, ci dispiace stia riscontrando questo problema. Possiamo consigliarti, nel caso non lo avessi già fatto, di provare con un'altra carta o con un altro telefono. Alcuni utenti che hanno riscontrato il problema hanno risolto in questo modo. Grazie!
Francis Boero
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Useless and difficult for foreign visitors. Will not validate via SMS to Puerto Rico cell phones (+1787). Slow and hangs on activity screens. I do not understand the logic of making a simple charge so difficult compared to purchasing petrol at a gas station. One could use a false credit card and drive off with 100€ of fuel in minutes, but trying to get 7€ of electricity an hour with this app is impossible. Una merda.
1 person found this review helpful
Be Charge Srl
December 28, 2023
Hi, we are sorry for the inconvenience. Please report the problem to the following e-mail: servizioclienti@bec.energy